“When we began monitoring the TRust Index metrics in Q1 2013, there was considerable uncertainty for global financial institutions and world markets. Throughout a year which saw dramatic improvement in markets and economies (and numerous headline events impacting the top 50 global financial institutions), trust sentiment amongst news and social media, whilst still modestly negative, had recovered from 2012’s lows and stabilized, and the analyst community continued their strong assessment of the sector’s prospects. By year end, our data revealed a stronger industry had passed the five-year anniversary of 2008’s crisis and looked ahead to 2014 within a much-changed landscape and an ever-increasing regulatory burden.”
David Craig – President of the Financial & Risk business at Thomson Reuters (currently CEO, Refinitiv)
DESPITE A STRONG YEAR, TRUST STILL LAGS FOR THE FINANCIAL SECTOR
With world equity markets ending 2013 close to six-year peaks, our Q4 TRust Index shows the Top 50 Global Financials stronger but trust sentiment is still negative. The Index’s fourth consecutive quarter saw a continuation of several trends we’ve observed for the sector and the Top 50 Global Financials throughout 2013, among them a stabilization and convergence of news and social media sentiment; continued confidence in analyst expectations; and proliferation of regulatory activity.